Failed IT projects often consist of unclear or immeasurable objectives. Add poor communication and a lack of involvement from the key decision makers within a business and you have another disastrous IT project.

To combat these commonplace symptoms, CSFD employs the services of seasoned Analysts who produce detailed Functional Specification of Requirements (FSR) before any system development is undertaken.

The key to the FSR is to involve all the key decision makers from all departments of the business who will be affected by the implementation during the conceptual phase. Analysts will then compare the decision makers' requirements to the services available on the standard system, extracting and meticulously documenting any discrepancies. Once prepared, the document is formally presented to the department decision makers for full approval, ensuring that the right applications will be considered. It is only when all parties are satisfied and all ambiguity has been eliminated that any bespoke programming will be undertaken.

In addition to providing functional analytical work, CSFD can also provide business analytical services within the supply chain management industry. We have experience gained from many years of specialising in the distribution and logistics industry and can provide your business with a wealth of industry related knowledge.