The IT industry has become notorious for its failed system implementations and software houses' project management under performance. All too often project management duties and responsibilities become neglected once a system has been implemented. CSFD realised this fact seven years ago and has since developed and perfected the skills of its project management team to ensure customers receive project delivery on time and within budget and with a dedicated manager assigned for post implementation support.

CSFD's specialist project managers and in-house project management methodology has earned the company a reputation for identifying customer requirements and installing these requirements on applications within state of the art systems. This has led to the successful implementation of systems that not only fulfil customer's requirements but in most cases exceed expectations. However, what makes CSFD stand out is that they continue to take responsibility for the project after a successful implementation. Once the project is complete CSFD will assign the project manager as the customer's account project manager so that any further system developments, whether software or hardware, will be dealt with by the same person ensuring account continuity and the same professional manner as the initial project.

CSFD is continually investing in training project managers, ensuring that managers are kept abreast of the latest developments and encouraged to embrace new ideas that will benefit customers with the highest level of support possible.

"Project management at CSFD does not begin and end with a project plan. It is an attitude. An attitude focussed on identifying all aspects of a project, no matter what the size or scale, and bringing it together using the tools and communication skills successfully developed over the years."